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Terms of Use and Privacy Policy

Ticket Purchase Policy

Ophilia Events sells tickets on behalf of promoters, films, bands, venues and event planners. Ophilia Events does not have any role whatsoever in setting the ticket prices or determining seating locations of third party ticket sellers. Policies set by our clients prohibit us from issuing exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets.
Ticket delivery times may vary. Therefore, please ensure that you allow enough time for the delivery of your order. If by mail, please allow at least ten (10) business days after you place your order to receive your tickets. For UPS delivery, allow at least three (3) business days for delivery.These delivery times are approximate and Ophilia Events is not responsible for deliveries that take longer than the estimated times stated above. If you have not received your tickets within ten (10) days of your purchase, please contact us. All undeliverable tickets will be held at Will Call at the official event box office.

The ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issured, whether occurring prior to , during or after the event. Holder voluntarily agrees that the management, facility, participants, league, participating clubs, Ophilia Event, and all of their respective agents, officiers, directors, sponsors, ownerr, volunteers and employees are expressly released by holder from any claims arising from such causes.

CANCELLATIONS AND RESCHEDULES:
If the ticket is for an event that is rescheduled or cancelled, management shall not be required to issue a refund provided the ticket holder is given the opportunity, within 6 months of the date of the original event, to attend a rescheduled performance of a similar event as designated by management, except as otherwise provided by law. Stubject to applicable law, a portion of Ophilia Events service fee is non-refundable.

Any such refund or exchange for tickets subjuect to applicable law is further conditioned on Ophilia Events' reciept of
1) Electronic notification within 24 hours after the originally scheduled event is rescheduled or cancelled, and
2) The original ticket with ticketstub attached, at PO Box 910271, St. George, UT 84791, St. George, UT 84791 within the first to occur of
A) the date that is 30 days after teh orignially schedule event or
B) the date that is at least 24 hours prior to the date of any newly scheduled event.


Management reserves the right, without the refund of any portion of the ticket purchase price, to refuse admission to or eject any person whose conduct is deemed by management to be disorderly or who fails to comply with these or any other management rules. Breach of any of the foregoing will automatically terminate this license. NO REFUNDS. NO EXCHANGES EXCEPT AS PROVIDED HEREIN. EVENT DATE & TIME SUBJECT TO CHANGE. ALL RIGHTS RESERVED.

Your ticket or pass is a revocable license and admission may be refused at any time for any reason, subject to applicable law. Unlawful resale or attempted resale is grounds for seizure and cancellation without compensation. Your ticket is not valid unless purchased from an authorized ticket seller. Tickets obtained from unauthorized sources may be lost, stolen or counterfeit, and if so are void. DO NOT EXPOSE TICKETS TO EXTREME HEAT.

Certain maximum resale premiums and restrictions may apply such as: PA - $5 or 25% of the ticket price, whichever is greater, plus lawful taxes; MA - $2; CT - a reasonable charge, but not more than $3; NY - $5 or 20% of the established price, whichever is greater, plus lawful taxes; NJ - $3 or 20% of the ticket price (or 50% of acquisition price if registered broker or season ticket holder), whichever is greater, plus lawful taxes. Purchaser may be able, in some instances, to purchase tickets directly from the venue box office without paying Ophilia Events's convenience fee.

Outdoor Rain Check: If your ticket is for an outdoor event and the event is not held for any reason, then your ticket can only be exchanged for another event, if at all, at the box office where the event was to occur, subject to availability and the policies and procedures of such box office.

Holder agrees by use of the ticket, not to transmit or aid in transmitting any description, account, picture, or reproduction of the game, performance, exhibition or event for which the ticket is issued. Holder acknowledges that the event may be broadcast or otherwise publicized, and hereby grants permission to utilize holder's image or likeness in connection with any live or recorded transmission or reproduction of such event.

In conformance with some local requirements or certain facility rules, certain items, may not be brought into the premises, including without limitation, alcoholic beverages, illegal drugs, controlled substances, cameras, recording devices, bundles and containers of any kind. Your ticket cannot be replaced if lost, stolen or destroyed, and is valid only for the event and seat for which it is issued. Your ticket is not redeemable for cash and bears no cash value. It is unlawful to reproduce your ticket in any form. Unless indicated otherwise, price includes all applicable taxes and/or cash discounts (if available).

Indemnity
You agree to indemnify and hold harmless Ophilia Events and all its officers, directors, owners, agents, employees, information providers, licensors and licensees from any loss, liability, claim or demand, including but not limited to attorney’s fees and costs, due to or arising out of your use of the Site or your breach of this agreement, including also your use of the Site to provide a link to another site or to upload content or other information to the Site. Ophilia Events reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any such matter without the written consent of Ophilia Events.

Disputes with Ophilia Events
If there is any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed by and construed in accordance with the laws of the State of California without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts located in Utah and in Nevada.
These Terms constitute the entire agreement between Ophilia Events and you with respect to your use of the Site. Any cause of action you may have with respect to your use of the Site must be commenced within time limits set by law, generally one (1) year after the claim or cause of action arises.

If for any reason a court of competent jurisdiction finds any provision of these Terms, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the Terms, and the remainder of the Terms shall continue in full force and effect.


© Red Rock Film Festival. All rights reserved.

Terms of Use

Red Rock Film Festival is owned by Ophilia Events. The following are the Terms of Use (“Terms”) that govern the use of the Red Rock Film Festival and Ophilia Events website (“Site”). By using this Site, you expressly agree to follow and to be bound by the Terms and any and all applicable laws and regulations governing the Site. Ophilia Events reserves the right, at its sole discretion, to modify, change, add or remove any portion of the Terms, in whole or in part, at any time. Such changes will be effective immediately upon posting on the Site and the posting will constitute sufficient notice for a change in terms.

As a condition of your use of the site, you acknowledge that you have carefully read the Terms and that you accept all provisions contained in the Terms. If you do not agree to the Terms, you may not access or otherwise use the Site.

If you violate any of these Terms, Ophilia Events may terminate your use of the Site, prohibit your future use of the Site, cancel your order, and/or take appropriate legal action against you. Ophilia Events is not required to provide any refund to you if you are terminated as a user because you have violated these Terms.

Ophilia Events reserves the right to modify these Terms of Use. You agree that you will periodically check and review these terms to keep informed of any changes.

Changes to the Site by Ophilia Events
Ophilia Events may change, suspend or discontinue any aspect of the Site at any time, including the availability of any Site feature, database or content. Ophilia Events may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability.

Authorized Use of the Site
You may use information provided on this site only for your personal use. You agree that you will not duplicate, download, publish, modify, distribute or otherwise use the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or other offered items, unless otherwise authorized in writing by Ophilia Events. All content on this Site is the property of Ophilia Events and/or its suppliers and is protected by U.S. and international copyright law. All information, photos and other material on this site is copywritten! DO NOT COPY! - YOU DO NOT HAVE PERMISSION.

Links to Sponsor Sites
During your use of this Site you may be linked to other third party sponsor Sites on the World Wide Web. Ophilia Events has no control over these sites and no responsibility whatsoever for the content contained within them. Ophilia Events cannot guarantee, represent or warrant that the content contained in these sites is accurate, legal, and/or inoffensive. Links to and from Ophilia Events to other sites maintained by third parties do not constitute an endorsement by Ophilia Events of any third party resources or their contents, nor does Ophilia Events warrant that they will not contain computer viruses or otherwise impact your computer.

By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Ophilia Events for any damages or losses resulting from your use of this Site to link to another site. If you have a problem with a link from the Site, please email us and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Commercial Use of the Site Prohibited
You may not use this Site for any commercial purposes. You must obtain Ophilia Events’s prior written consent to make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of communication. We will investigate and take appropriate legal action against anyone who violates this provision, including, without limitation, removing the offending communication from the Site and barring such violators from use of the Site.

Copyright Policy
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. Users who submit content to this Site, whether articles, images, stories, music, videos, software or other copyrightable material, must ensure that the content they upload does not infringe the copyrights or other rights of the third parties (such as privacy or publicity rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing user's rights to use and/or access this Site. We may also, at our sole discretion, terminate a user's rights to use or access the Site prior to that time if we believe that the alleged infringement has occurred.

The Site is copyrighted as a collective work or compilation. The Site also contains copyrighted material, trademarks, and other proprietary information, some of which is owned by Ophilia Events and some of which is owned by third parties. Except for your personal use only, and except as may be otherwise permitted by copyright law, you may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way use any of the content of the Site, in whole or in part. Further, except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial use of downloaded material will be permitted without the express written consent of Ophilia Events, and by the copyright owner if other than Ophilia Events. If any copying, redistribution, or publication of copyrighted material from the Site is permitted, you may not make any changes in or deletion of author attribution, trademark legend or copyright notice. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

Trademarks
In addition to the copyright and trademark protection discussed above, "Red Rock Film Festival," “Zion FIlm Festival," "Washington County Film Society," as well as their stylized versions, are trademarks of Ophilia Events. All rights reserved. Other trademarks appearing on the Site, or on the tickets sold through the Site, are the property of their respective owners. You agree not to use any trademarks on the Site without the express written permission of Ophilia Events.

Disclaimers
Ophilia Events does not represent or endorse the accuracy or reliability of any advice, opinion, statement or other information displayed or distributed through the Site. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum or information shall be at your sole risk. Ophilia Events reserves the right, at its sole discretion, to correct any errors or omissions in any portion of the Site.

The Red Rock Film Festival Site, including all content, descriptions, software, functions, materials and information made available on or accessed through the Site, is provided “as is.” To the fullest extent permissible by law, Ophilia Events makes no representation or warranties of any kind whatsoever for the content on the Site or the materials, information and functions made accessible by the software used on or accessed through the Site, for any products or services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through the Site or any linked site. Further, Ophilia Events disclaims any express or implied warranties, including, without limitation, non-infringement, merchantability or fitness for a particular purpose. Ophilia Events does not warrant that the functions contained in the Site or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Site or the server that makes it available is free of viruses or other harmful components. Ophilia Events does not warrant that the Site will provide specific results from use of the Site or any content, search or link on it.

Ophilia Events shall not be liable for the use of the Site, including, without limitation, the content and any errors contained therein. Ophilia Events will not be liable for any damages, foreseen or unforeseen, of any kind arising from the use of, or inability to use, this Site, including, without limitation, direct, indirect, incidental and punitive and consequential damages.

Ophilia Events disclaims any and all liability for the acts, omissions and conduct of any third party users, Ophilia Events users, advertisers and/or sponsors on the Site, in connection with the Ophilia Events service or otherwise related to your use of the Site and/or the Ophilia Events service.

Ophilia Events is not responsible for the products, services, actions or failure to act of any venue, performer, screening, promoter or other third party in connection with or referenced on the Site. Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Ophilia Events. Ophilia Events may investigate the claim and take appropriate action, at its sole discretion.

Except in jurisdictions where such provisions are restricted, in no event will Ophilia Events be liable to you for any indirect, consequential, exemplary, incidental, special or punitive damages, including lost profits, even if Ophilia Events has been advised of the possibility of such damages.


Privacy Policy for Ophilia Events and its festivals Red Rock Film Festival and Red Film Market

At Red Rock Film Festival, accessible from Redrockfilmfestival.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Red Rock Film Festival and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Red Rock Film Festival. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste
  • Improve, personalize, and expand our webste
  • Understand and analyze how you use our webste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Red Rock Film Festival follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Online Privacy Policy Generator.

Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising and Sponsor Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Red Rock Film Festival.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Red Rock Film Festival, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Red Rock Film Festival has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Red Rock Film Festival's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Red Rock Film Festival does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


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